Anyone considering staying here should think twice. It's a shame she wouldn't speak with me and had the front desk gal do it in her place. I never got to speak to the manager unfortunately but I do think that $5 off is unacceptable. In the morning we went to check out and speak to the manager who we were told we be in at 9:30 come to find out from the front desk gal she wouldn't be in until the afternoon so I left my contact information and received a call shortly after departing that the manager would only give us 10%, about $5, off the room.

Thank God we made sure the door was shut when we went to bed because an inebriated guest tried several times to open our door. We were moved to another room that had all the same problems. At 9:30 pm I asked to switch rooms and talk to the manager because we found pubic hair in the bathtub and I wanted to speak with a manager about a refund because of the state of the room. It looks like they only spot clean the rooms. The room was absolutely filthy with hair everywhere, I'm pretty sure the carpets don't get vacuumed, the wifi didn't work, the TV didn't work, and our door didn't shut unless slammed. We were on an 18 hour trip from Montana to California for a funeral and decided to stop here for the night. Our stay was beyond poor, I would give this place zero stars. Finest Punta Cana By The Excellence Collection All Inclusive.Boise Air Terminal (Gowen Field) Hotels.

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